Engati

Engati is your all-in-one solution for enhancing customer engagement and automating conversations effortlessly. With features designed for conversational commerce, support automation, and lead generation, Engati ensures there’s a tailored bot for every business need. The platform simplifies the bot-building process with its drag-and-drop conversational modeler, allowing you to create bots quickly and deploy them in seconds, all while requiring minimal coding skills.

One of the standout features of Engati is its natural language processing engine. This state-of-the-art technology personalizes interactions based on context and user intent, creating seamless experiences for your customers across all touchpoints of their journey. Additionally, the simplified bot training capabilities enable you to build a comprehensive knowledge base using FAQs, intents, and cognitive search, ensuring that your customers receive the support they need, no matter the time of day.

Engati’s success stories speak for themselves. For instance, Garasi, faced with a massive influx of repetitive queries, deployed Engati’s omnichannel bot on Facebook Messenger. The result? An impressive 87% of queries were handled by the bot, leading to a 77% reduction in response time and allowing the bot to manage 3 times the users compared to human agents.

Similarly, Qassim University utilized Engati’s no-code modeler to engage effectively with thousands of followers across multiple channels. Their bot efficiently answers questions about admissions, scholarships, and faculty, transforming the university’s approach to customer engagement.

And the best part? On the free plan, you can enjoy 100 conversations per month, utilize 1 bot, and manage 1 workspace without any commitment. Discover the potential of conversational AI with Engati today!