Fini

Fini is revolutionizing customer support by introducing AI agents that supercharge service in just two minutes. With Fini, businesses can resolve 70% of customer questions effortlessly, saving costs while enhancing customer satisfaction. This AI-powered teammate securely integrates with your private data and is available 24/7, ready to tackle customer inquiries on platforms like Zendesk, Slack, and Discord.

So, what is Fini? Think of it as ChatGPT for customer support. This powerful, self-serve, interactive chat is trained on your knowledge base, enabling you to engage and retain more users. Setting up Fini is a breeze with its zero-code setup, you can easily integrate it with your existing systems, including G-Drive, Confluence, and Notion, all without writing a single line of code. This allows for instant answers to customer questions, delivering a seamless and magical experience.

Fini also focuses on creating a human-like experience for users. Businesses can customize every detail of their AI agent, from tone to character, ensuring it aligns with their brand ethos. Whether you want a friendly, professional, or witty tone, Fini adapts to fit your needs. In cases where the AI cannot provide an answer, customers are routed to a human agent smoothly, eliminating confusion.

With a multi-channel approach, Fini can be deployed wherever your customers are. The AI learns and improves through feedback, enhancing its responses over time as it helps solve customer problems.

And the best part? On a free plan, users can access 50 questions, enjoy AI responses, and benefit from AI categorization, making it a fantastic starting point for businesses eager to enhance their customer support!