Web2Chat

Web2Chat is a complete customer support suite built for startups that need power, simplicity, and flexibility. It combines live chat, ticketing, knowledge base, and CRM in one clean interface, making it easy to manage customer conversations and deliver exceptional service without the chaos of juggling multiple tools.

With Web2Chat, you get a shared inbox that centralizes live chat, emails, and tickets — helping your team stay organized and efficient. The platform includes a fully integrated ticketing system where you can assign tasks, track response times, and monitor ticket progress. It also features a customizable knowledge base, allowing you to publish self-help content and reduce repetitive questions.

Web2Chat isn’t just about automation — it’s about intelligence. With AI-powered responses, behavioral settings, and sentiment tracking, you can tailor every interaction to improve customer satisfaction. Want to build relationships? Web2Chat includes built-in lead generation, email integration, news publishing, and even custom forms to collect the right data.

What sets it apart is the sheer amount of features you get with zero cost. From multilingual support to custom widgets, file transfer, branding options, and even a JavaScript API — everything is included.

And the best part? On the free plan, you’ll get unlimited agents, unlimited conversations, unlimited help articles and collections, and full access to powerful tools that usually come with a premium price tag. Web2Chat truly gives your startup enterprise-grade support capabilities — without the enterprise cost.