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UChat is a versatile chatbot platform designed for small businesses to enhance customer engagement, streamline operations, and boost revenue. With UChat, businesses can build powerful chatbots in minutes using a simple drag-and-drop interface, requiring no coding expertise. This makes it accessible to anyone, regardless of technical background. The platform’s visual flow builder allows users to create advanced conversation flows, providing flexibility and speed in designing custom chatbot experiences.
UChat supports over 12 communication channels, including Facebook Messenger, Instagram, WhatsApp, Google Business Messenger, Telegram, SMS, and more, enabling businesses to engage with customers wherever they are. The integration of AI-powered chatbots further enhances the platform’s capabilities, allowing for 24/7 customer support and instant answers to frequently asked questions. UChat’s built-in OpenAI/ChatGPT and Dialogflow integrations enable chatbots to provide personalized, context-aware responses, improving user experience and reducing operational costs.
Additionally, UChat offers features like eCommerce integration, where customers can place orders through the platform’s supported channels, and a centralized inbox for live chat and notifications. The broadcasting tools allow businesses to send targeted messages to specific customer groups, ensuring effective communication.
And the best part? On the free forever plan, users can access 1 bot with up to 200 bot users, making it an excellent solution for businesses to get started with automation.
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