Yellow AI

Yellow.ai helps businesses build conversational AI agents that automate customer and employee interactions.

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Yellow.ai is an enterprise-grade agentic AI platform that helps businesses automate customer service and employee support.

They support voice calls, chat, messaging, email automation, and omnichannel communication, enabling businesses to connect with customers across their preferred channels.

Their standout feature is an AI agent builder that lets teams create, test, and deploy intelligent agents using natural-language prompts, with support for multiple large language models.

Businesses can also use AI Copilot, conversational knowledge bases, automated testing, real-time analytics, and 150+ integrations to improve service quality and streamline workflows.

Yellow.ai offers a free plan with one AI agent and 500 chat sessions per month, with additional resolutions charged separately.

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Free Usage Policy	Freemium
Paid Upgrade Option?	Yes
Tool Release Year	2016
Founded by	Raghu Ravinutala, Jaya Kishore Gollareddy, and Rashid Khan
Employees	1001-5000
Location	San Mateo, California, USA
Social media presence
Popularity Index	9.0
Main Features	AI-powered chat and voice agents, no-code conversational agent builder, multilingual omnichannel automation, analytics and knowledge-base integrations
Best Used For	Automating customer service conversations, building enterprise virtual assistants, handling multilingual voice and chat support, improving employee helpdesk workflows