Aisera

Aisera is an AI service desk and customer support automation platform that helps businesses deliver faster, more efficient self-service experiences. They provide AI-powered chatbots, ticket automation, and workflow orchestration that simplify IT and customer support operations. Designed for enterprises, IT teams, and customer service departments, the platform reduces the complexity of handling repetitive requests without requiring extensive technical expertise.

They offer AI-driven ticket resolution, knowledge base automation, voice and chat support, and integrations with ITSM and CRM platforms like ServiceNow, Salesforce, and Zendesk, alongside features for analytics dashboards, employee self-service portals, and compliance certifications. Aisera also supports enterprise-grade scalability, secure deployment, and multi-language support. These features help organizations automate IT helpdesk tasks, improve customer satisfaction, and reduce operational costs.

And the best part? Aisera provides a free trial with core AI service desk features, while paid enterprise plans (custom pricing) unlock advanced integrations, analytics, and automation capabilities. Businesses can choose a plan that best fits their IT and customer support requirements.