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LivePerson helps enterprises automate customer conversations, coordinate AI and human agents, and improve customer experiences.

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LivePerson is an enterprise conversational AI platform that helps businesses manage customer conversations across digital messaging and voice channels, improving customer experiences and operational efficiency.

They provide AI agents, intelligent automation, and conversation orchestration to connect automated assistants with human agents and deliver faster, more personalized customer support.

Businesses can automate customer service, improve agent productivity, and increase customer satisfaction while reducing operating costs and handling conversations at scale.

The platform also offers conversational analytics, generative AI tools, knowledge assistance, and third-party integrations. Its Syntrix solution helps teams simulate customer interactions, validate AI agents, and prepare contact center agents before real conversations.

They offer a demo section with custom pricing.

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Free Usage PolicyBook Demo
Paid Upgrade Option? Yes
Tool Release Year1995
Founded byRobert LoCascio (Rob LoCascio)
Employees501-1000
LocationNew York City, New York, United States
Social media presence
Popularity Index9.0
Main FeaturesAI-powered customer conversations, omnichannel messaging and voice support, automated chatbots and agent assistance, conversational analytics and AI-agent simulation
Best Used ForAutomating enterprise customer support, managing customer conversations across messaging channels, improving contact center agent productivity, evaluating and optimizing conversational AI agents

Book Demo

LivePerson offers a demo request so businesses can explore its conversational AI platform and evaluate features for their needs.
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Paid Upgrade FromCustom Pricing

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