Atera

Atera is an AI-powered IT management platform that helps organizations and managed service providers automate, monitor, and support their technology infrastructure from a single solution. They combine remote monitoring and management (RMM), ticketing and help desk operations, and AI-driven automation to help IT teams resolve issues faster and reduce operational workload. The platform is designed for enterprises, MSPs, educational institutions, healthcare providers, retailers, manufacturers, financial organizations, and government agencies seeking a more efficient way to manage IT operations at scale.

They enable teams to monitor devices, manage support tickets, automate patch management, and resolve technical issues through AI-powered agents. Their autonomous IT capabilities, including Robin, can investigate incidents, execute approved actions, verify resolutions, and continuously improve through ongoing learning. Additional features include service desk management, network discovery, cloud support, endpoint management, AI copilots, reporting, and integrations with existing IT ecosystems. By combining automation, intelligence, and centralized management, Atera helps organizations improve productivity, reduce ticket volumes, and maintain reliable IT operations with fewer manual interventions.

And the best part? They offer a free trial with no credit card required, while full platform access is available through technician-based subscription plans.