Coval AI

Coval is an AI-powered testing and evaluation platform that helps developers and enterprises build, test, monitor, and improve AI voice agents and chat agents before deploying them to production. Designed for AI engineers, product teams, QA teams, customer support organizations, and enterprises, the platform automates agent evaluation using AI-driven simulations, real-world monitoring, observability, and human review workflows. By simulating thousands of customer interactions, Coval enables teams to identify failures, measure performance, detect regressions, and continuously improve conversational AI systems with confidence.

The platform provides AI-powered simulations that test voice and chat agents across different scenarios, personas, and conversation flows. Developers can evaluate response quality, measure custom metrics, monitor production conversations, analyze traces, and receive actionable insights into agent performance. Coval also supports human review queues, allowing teams to validate AI responses, capture feedback, and continuously refine models based on real-world interactions. Its observability dashboard provides detailed analytics, alerts, and performance monitoring to help organizations maintain reliable AI systems.

Coval integrates with popular AI voice and conversational platforms including Vapi, Retell AI, ElevenLabs, Twilio, and custom webhook-based AI agents. The platform also offers APIs, CLI tools, MCP support, and developer SDKs for seamless integration into existing AI development workflows. Its enterprise-grade security, SOC 2 Type II compliance, HIPAA readiness, GDPR compliance, and scalable architecture make it suitable for startups as well as regulated industries deploying production AI agents.

Coval helps organizations launch more reliable conversational AI by replacing manual testing with automated AI evaluation. Whether building customer support bots, AI phone agents, virtual assistants, healthcare agents, or enterprise chatbots, Coval provides a complete AI quality assurance platform that accelerates development while improving reliability and user experience. The best part? Coval offers a 7-day free trial, while paid plans provide increased simulation capacity, production monitoring, advanced analytics, enterprise security, and dedicated support for scaling AI applications.