Gorgias

Gorgias helps e-commerce brands improve customer support and shopping experiences with AI-powered assistance.

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Gorgias brings AI-powered customer support and sales together in one platform, helping ecommerce brands deliver better customer experiences.

Their AI Agent automates routine queries, recommends products, and helps turn conversations into sales.

With Shopify integration, omnichannel support, and 300+ integrations, they help teams save time and manage customer conversations with ease.

They offer a free trial with no credit card required, so users can try the platform before committing.

Quick View

Free Usage Policy	7 Days Free Trial
Paid Upgrade Option?	Yes (starting $40/month)
Tool Release Year	2015
Founded by	Romain Lapeyre and Alex Plugaru
Employees	NA
Location	San Francisco, California, United States
Social media presence
Popularity Index	8.5
Main Features	AI-powered customer support and shopping assistance, Shopify order and customer data integration, automated order tracking and returns, omnichannel customer conversation management
Best Used For	Automating e-commerce customer support, helping shoppers discover products before purchase, managing order and return inquiries, consolidating customer conversations across channels