IT Glue

IT Glue is an AI-powered IT documentation and knowledge management platform built for managed service providers (MSPs) and internal IT teams. It centralizes documentation, passwords, standard operating procedures (SOPs), configurations, and asset information into a single searchable repository, enabling faster issue resolution and more consistent service delivery. With its latest Cooper Copilot AI capabilities, IT Glue can automatically generate SOPs from user activity, maintain documentation health, and streamline documentation workflows. The platform also integrates with leading IT management, PSA, RMM, and collaboration tools to eliminate information silos and improve operational efficiency.

IT Glue includes centralized IT documentation, password management, AI-generated SOPs, automated documentation, asset and configuration management, documentation templates, compliance tools, reporting, checklists, role-based permissions, and extensive third-party integrations with platforms such as Microsoft 365, ConnectWise, Autotask, ServiceNow, Cisco Meraki, Slack, and Microsoft Teams. The platform is SOC 2 compliant and helps IT teams improve collaboration, accelerate onboarding, strengthen security, and standardize documentation across complex IT environments.

And the best part? IT Glue offers Basic, Select, and Enterprise subscription plans with pricing starting at $29 per user/month (minimum five users). Organizations can request a demo to explore advanced AI automation, documentation management, and enterprise features before purchasing.