Gorgias

Gorgias helps e-commerce brands improve customer support and shopping experiences with AI-powered assistance.

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Gorgias is an 𝐀𝐈-𝐩𝐨𝐰𝐞𝐫𝐞𝐝 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦 built for ecommerce businesses to manage conversations and increase sales.

They combine a 𝐡𝐞𝐥𝐩𝐝𝐞𝐬𝐤 𝐚𝐧𝐝 𝐀𝐈 𝐚𝐠𝐞𝐧𝐭 to automate customer support, answer questions, and handle routine requests.

Businesses can streamline 𝐨𝐫𝐝𝐞𝐫 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭, improve response times, and track revenue generated through customer interactions.

Their platform integrates with Shopify, WooCommerce, BigCommerce, Magento, and 150+ apps, with optional voice and SMS support.

Gorgias offers 7-day free trial, alongside a free sign-up option with no credit card required.

Quick View

Free Usage Policy	7 Days Free Trial
Paid Upgrade Option?	Yes (starting $40/month)
Tool Release Year	2015
Founded by	Romain Lapeyre and Alex Plugaru
Employees	NA
Location	San Francisco, California, United States
Social media presence
Popularity Index	8.5
Main Features	AI-powered customer support and shopping assistance, Shopify order and customer data integration, automated order tracking and returns, omnichannel customer conversation management
Best Used For	Automating e-commerce customer support, helping shoppers discover products before purchase, managing order and return inquiries, consolidating customer conversations across channels